Privacy Policy

Cleanzaa (“we”, “our”, “us”) is committed to protecting the privacy and personal information of its users, customers, and independent partners associated with our washing powder and detergent products. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or associate with us through our direct selling business model.

By accessing our website or registering with Cleanzaa, you agree to the terms of this Privacy Policy.

1. Information We Collect
   We may collect the following types of information:
   
   a. Personal Information
   Name
   Contact details (mobile number, email address)
   Address and location details
   Identity documents (such as Aadhaar, PAN) where required for compliance
   Bank details for commission, incentives, or payments
   
   b. Business & Transactional Information
   Distributor / Partner ID
   Purchase and order history
   Commission and incentive records
   Loan assistance–related information (where applicable)
   
   c. Technical Information
   IP address
   Browser type
   Device information
   Website usage data (cookies and analytics)


2. Purpose of Data Collection
   We collect and use personal information for the following purposes:
   Registration and verification of partners and customers
   Processing product orders, commissions, and incentives
   Providing customer support and grievance redressal
   Communication related to products, training, offers, and business updates
   Compliance with legal, regulatory, and tax requirements
   Awareness initiatives related to hygiene, cleanliness, and fabric care
   Improving website functionality and user experience


3. Sharing of Information
   Cleanzaa does not sell or rent personal data to third parties.
   
   Information may be shared only:
   With service providers for payment processing, logistics, or IT services
   With government or regulatory authorities when required by law
   For legal compliance, fraud prevention, or enforcement of company policies
   
   All third-party service providers are required to maintain strict confidentiality.


4. Data Security
   Cleanzaa follows reasonable security practices and procedures to protect personal information against unauthorized access, misuse, loss, or disclosure. While we take strong precautions, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.


5. Data Retention
   Personal data is retained only for as long as necessary to:
   Fulfill business and legal obligations
   Resolve disputes and customer concerns
   Comply with statutory and regulatory requirements
   
   Once data is no longer required, it is securely deleted or anonymized.


6. Cookies & Tracking Technologies
   Our website may use cookies and similar technologies to:
   Enhance user experience
   Analyze website traffic and performance
   Improve content, services, and product offerings
   
   Users may manage or disable cookies through their browser settings.


7. User Rights
   You have the right to:
   Access your personal information
   Request correction of inaccurate or incomplete data
   Withdraw consent, subject to legal and contractual obligations
   
   Requests may be submitted using the contact details provided below.


8. Loan Assistance Data
   Any information collected for loan assistance purposes is used strictly for evaluation, verification, and compliance. Loan approvals are subject to eligibility criteria and company policies, and such data is handled with enhanced confidentiality.


9. Children’s Privacy
   Cleanzaa does not knowingly collect personal information from individuals below the age of 18. Participation in business activities and registration is strictly limited to adults.


10. Changes to This Privacy Policy
    Cleanzaa reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon publication on the website. Continued use of our services constitutes acceptance of the updated policy.


11. Grievance Redressal & Contact Information
    In accordance with applicable Indian IT laws and Consumer Protection Rules, users may contact our Grievance Officer for concerns related to privacy or data usage.
    
    Grievance Officer:
    Name: Parveen Pal
    Email: cleanzaa7@gmail.com
    Contact No.: 90668-27000


12. Governing Law
    This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

(This policy includes all mandatory legal and compliance requirements.)